FAQ
HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?
We try to ship them within 1 to 3 business days 2nd class. If you have any questions about your order. For more I information please email us at moomoosoaps@outlook.com
DO YOU ACCEPT INTERNATIONAL ORDERS?
We currently only ship to the UK.
CAN I FIND YOUR PRODUCTS LOCALLY?
Please have a look at our Find a Shop page to see where our products are available near you.
WHY WAS MY ORDER CANCELED?
All orders are subject to our approval. We reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologise for any inconvenience.
THE PRODUCT I WANT TO ORDER IS OUT OF STOCK.
We do our best to keep all of our products in stock. Once in a while, we need a day or two to catch up. Please email us at moomoosoaps@outlook.com with any questions and we would be happy to let you know when the item is expected back in stock.
I’D LOVE TO FIND OUT MORE INFORMATION ON BECOMING A STOCKIST. WHERE DO I GO FROM HERE?
We would love for you contact us and provide details regarding what you are interested in. Feel free to email at us at moomoosoaps@outlook.com.
ARE ALL OF YOUR PRODUCTS SCENTED WITH ESSENTIAL OILS?
All of our scented products use all natural, plant based products such as pure essential oil or dried pure plant powders